Welcome to NewFlow. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.
By using this website, you confirm that you are at least the age of majority in your jurisdiction or are using the site under the supervision of a parent or legal guardian.
You agree not to use our products or services for any unlawful or unauthorized purposes.
NewFlow reserves the right to refuse service to anyone, at any time, for any reason.
All product descriptions, pricing, images, and availability may change at any time without notice.
We make every effort to display our products as accurately as possible; however, colors and appearance may vary depending on your device.
NewFlow reserves the right to modify, limit, or discontinue any product or service at any time.
All orders are subject to acceptance and product availability.
Payments are processed securely through third-party payment providers. NewFlow does not store or have access to your credit card information.
By placing an order, you agree to provide current, complete, and accurate billing, shipping, and account details.
We reserve the right to cancel or refuse any order if fraud, incorrect information, or unauthorized activity is suspected.
All NewFlow products are shipped directly from our international warehouses, primarily located in China.
Delivery may take 15 to 60 days, depending on international logistics, customs clearance, and your local postal carrier.
⚠️ Important Notice:
Any shorter delivery times displayed on the website are illustrative only and used for marketing or promotional purposes.
The valid and official delivery window is up to 60 days.
NewFlow is not responsible for delivery delays caused by:
Customs inspections
International or local carrier issues
Incorrect shipping information provided by the customer
Weather-related disruptions or unforeseen logistics problems
Tracking information will be provided once the order is shipped.
Returns and refunds follow the rules defined in our Refund & Returns Policy.
You may request a return within the eligible period defined in the policy.
Items must be unused, undamaged, and in their original packaging with all accessories and tags.
Certain products—such as personal-use items, cosmetics, intimate goods, food items, or customized products—may not be eligible for return.
Please review our Refund Policy for full terms.
We strive to ensure all information on our website is complete and accurate; however, typographical errors, inaccuracies, or omissions may occur.
NewFlow reserves the right to correct such errors at any time without prior notice, including after an order has been submitted.
All content on this website—including text, graphics, logos, product images, and design elements—is the property of NewFlow and is protected under U.S. copyright and trademark laws.
You may not reproduce, distribute, modify, or exploit any part of the website without express written permission from NewFlow.
NewFlow is not liable for indirect, incidental, punitive, or consequential damages resulting from:
Use of the website
Use or misuse of products
Delays in shipping or delivery
Errors in product descriptions or availability
To the maximum extent permitted by U.S. law, our total liability shall not exceed the amount paid for the product in question.
These Terms of Service are governed by the laws of the United States of America.
Any disputes shall be resolved exclusively in the courts of New Mexico, USA.
For any questions regarding these Terms of Service, please contact NewFlow Support:
📩 Email: support@newflow.com
📱 WhatsApp: +1 (343) 433-5011
📍 Address:
500 4TH ST NW, STE 102
Albuquerque, NM 87102
United States